The word tuckpointing covers two different looks, so before I quote, I ask which one you want. Most people mean plain repointing, with new joints matched to the old mortar, but the word also names an older style that pairs a flush, color-matched joint with a thin strip of contrasting mortar. Once we know the look, we mark the worn joints, cut them out, pack in fresh mortar and tool it to match, in the order the steps below lay out.
Sometimes the joints aren't the whole story. Stains, spalled brick, damp spots or mold inside the house mean we need to find where the trouble starts, and a good repair fixes that cause along with the joints, so the job can reach past the mortar. Cracked or broken bricks can be handled as brick repair on the same job, and if the drive along that wall is due too, our crew also lays driveway pavers.